Skip to main content

Support & Help Center

Need help? Reach out to our team or check the FAQ below.

Email Support

Get a response within 24 hours for account, billing, or technical questions.

Discord Community

Join our Discord for live help, feature requests, and community tips.

Join Discord
< 24 hours
Email Response
Usually < 1 hour
Discord Response
99.9%
Uptime

Frequently Asked Questions

How do I get started with RoVogue?

Create a free account, add your Roblox Group ID and .ROBLOSECURITY cookie in Settings, then queue your first uploads from the Upload page. You get 15 free credits on signup.

How does the credit system work?

Free plan users get 15 credits to start. Each upload costs 1 credit. Paid plans (Starter, Pro, Elite) include unlimited uploads with no credit cost.

Do automations run when I'm offline?

Yes! Once configured, automations run 24/7 on our servers. Your upload queue is processed every 30 seconds, and automations poll every 60 seconds — no need to keep the page open.

What is a .ROBLOSECURITY cookie?

It's an authentication token from your Roblox session. RoVogue uses it to upload clothing to your group. We encrypt it with AES-256 and never store it in plain text.

Can I use RoVogue with multiple Roblox accounts?

Yes! RoVogue supports unlimited uploader accounts with weighted round-robin rotation. Add them in the Accounts section of your dashboard.

My upload failed — what do I do?

Check that your cookie is still valid (cookies expire periodically). You can verify cookie health from the Groups page. If the issue persists, contact support.

How do I cancel my subscription?

Go to Dashboard > Settings > Subscription and click Cancel. You'll keep access until the end of your billing period.